Sales support coordinator
As Gorenje group is on a strong growth journey, we are now looking for a motivated sales support coordinator to strengthen our Finnish sales support team.
About the role
You will have an important role in our existing customer care team, with a focus on our Finnish market. Your role will have a central place in the organisation, with many stakeholders throughout both the organisation and external partners.
You will join a dynamic environment in an international company and work with cross-functional teams. You will be based at our office in Helsinki.
The area of responsibility includes:
Support by telephone and e-mail to our customers, dealers, and sales representatives
Order registration and follow up
Invoice corrections and returns
Support our construction sales and manage large B2B orders
Maintain and update the CRM systems (SAP)
Handling miscellaneous consumer inquiries by telephone and e-mail
We are looking for a team member who is proactive. You actively search for opportunities to support and solve the challenges on your way. You put pride into putting the customer first.
You speak and write Finnish
You speak and write English
You are responsible and dedicated in your approach to daily challenges
You are service minded, responsible, and structured problem solver
You have great communication skills, and you enjoy working in a team.
SAP experience is an advantage, but not a requirement
About us and what we offer
No two workdays are ever the same, and the same goes for the challenges you will meet along the way.
You will meet a team of positive, skilled and dedicated colleagues, who are ready to help and support you.
You will have an opportunity to work in an international company with innovative and exclusive brands that create value for our customers.
We offer a salary package, including pension and health insurance, based on your qualifications. We offer a flexible workplace policy.
To learn more about us please visit our brand sites
Then submit your application and your resume through the link below. Do not hesitate to apply, as we will be looking at applications on a continuous basis.
If you have any questions, feel free to contact Susan Salo Toft at firstname.lastname@example.org